Zoe Hall, KiShawn Pritchett, and Dana Schrock
Faculty Sponsor: Dr. Gayle Kaufman
Ada Jenkins is a community center that exists to help people create lasting solutions for education, health, and most importantly, economic stability. Ada Jenkins has two pathways for their client-partners: Access and Investment. Access is the option a client-partner chooses when she/he and their family only want or need to use one service provided by the center. Investment is the option a client-partner chooses when she/he and their family are interested in creating a lasting solution to economic stability. For our research, we investigated the perceptions and feelings of the people in the community whom Ada aims to assist. Our research focused on specific methods that Ada Jenkins could use for improving their services, outreach, and overall community involvement. Specifically, Ada Jenkins wanted to know the needs of their community, how efficient it was functioning, and how it could improve communication about their Pathways. After administering both a paper and online survey in both Spanish and English, we compiled the data. Our preliminary findings indicate that the main needs of the community are medical and dental assistance, and that the primary reason people choose Ada Jenkins is because of their high quality of care. Looking at the data relating to the Pathways, it is clear that Ada Jenkins needs to improve communication to client-partners regarding the Investment Pathway.